This week in particular instantly began busy and ended up on the hectic side due to most of my supervisors leaving for vacation or the required week long convention. I was given instructions to help out whenever other employees needed it. After learning about Hansen from the previous week, the team asked me to assist the Codes and Regulations department of Louisville. Multiple people contacted me about having trouble with duplicate information within their Excel spreadsheets of the city code violations that must be entered into the Hansen system. We quickly learned that the Hansen platform had full outages for up to two days due to unknown reasons and it left many confused and unable to finish their work. In situations like these, I was unable to fully assist, but I took notes and reported back to the team with their questions. Today the system is now running and I will most likely be assigned to work on organizing the Excel files to a particular standard before the codes will be entered. This situation showed me how problems can arise in a business and how they require quick but careful action to successfully resolve.
On Wednesday, the permit department from Codes and Regulations called me into a meeting regarding the new Wufoo forms that I began to work on last week. Overall, they were satisfied with my working samples and only suggested minor changes such as including popup windows for particular fields to display legal information to the applicant. We then discussed how to summarize elaborated portions of the old paper application while transferring it to a more simplified online process. I completed some research and concluded there is an option on the forms to add for application payment that will eventually be implemented.
The last portion of the week involved reading and getting acquainted with JIRA, another platform that is used by the development team, so I could sit in an app development meeting. This system plans and organizes current work through a roadmap of boards and stories. Once an issue is created and placed within the “to do” column, progress and efficiency can be tracked within a graphical representation as the boards are eventually moved to the “completed” column. The meeting primarily discussed the status of previous action items and if they are still relevant as well as how to use JIRA more effectively. The largest concern was to consider switching the “stories” to hours in order to accurately display the progress graph. I believe learning about these different platforms is important because they show the organization behind the work performed in a company.
On Wednesday, the permit department from Codes and Regulations called me into a meeting regarding the new Wufoo forms that I began to work on last week. Overall, they were satisfied with my working samples and only suggested minor changes such as including popup windows for particular fields to display legal information to the applicant. We then discussed how to summarize elaborated portions of the old paper application while transferring it to a more simplified online process. I completed some research and concluded there is an option on the forms to add for application payment that will eventually be implemented.
The last portion of the week involved reading and getting acquainted with JIRA, another platform that is used by the development team, so I could sit in an app development meeting. This system plans and organizes current work through a roadmap of boards and stories. Once an issue is created and placed within the “to do” column, progress and efficiency can be tracked within a graphical representation as the boards are eventually moved to the “completed” column. The meeting primarily discussed the status of previous action items and if they are still relevant as well as how to use JIRA more effectively. The largest concern was to consider switching the “stories” to hours in order to accurately display the progress graph. I believe learning about these different platforms is important because they show the organization behind the work performed in a company.